“Situated in a lush green area, the hotel offers a refreshing escape just a short stroll from the vibrant city center.”view full review
Spa Hotel Infinity Park Velingrad is a 5-star retreat offering a year-round outdoor pool and extensive spa center where guests enjoy classic, exotic and signature massages utilizing the unique composition of mineral water.
Modern Room Amenities
Every room at Spa Hotel Infinity Park Velingrad is air-conditioned and equipped with a flat-screen TV with satellite channels. The modernly furnished rooms feature spacious balconies with table and chairs, mini bar, and private bathrooms fitted with bath or shower, bathrobes, slippers and free toiletries.
Seasonal Dining Experience
The restaurant menu always offers seasonal specialties with healthy food, typical Bulgarian and foreign cuisine. Guests can enjoy delicious food in a cozy setting with elegant tables next to windows providing wonderful mountain views.
Comprehensive Spa Facilities
Hotel Infinity & Spa Park Velingrad features indoor thermal pools including a semi-Olympic swimming pool, aquatonic pool, and children's pool. The spa center provides Finnish sauna, herbal sauna, infrared sauna, salt bath, Turkish bath, and the team provides care and fun for children during family breaks.
Strategic Mountain Location
Located 100 km from Plovdiv International Airport, the property offers eco trails and numerous natural and historical attractions. Guests will find a 24-hour front desk at the property.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Heavenly Spa Retreat
“The variety of pools and saunas was very nice, especially the herbal steam bath, which left me feeling rejuvenated and relaxed.” view full review
Accessible Relaxation
“The multiple temperature pools were a delight, providing comfort and relaxation suitable for everyone.” view full review
Spacious Comfort
“Our room was impressively spacious, featuring a large balcony that offered a lovely space to unwind after a day at the spa.” view full review
Delicious Culinary Experience
“The nightly buffet dinner offered a wide range of dishes, each with a home-cooked feel that tantalized our taste buds and made every meal a pleasure.” view full review
Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.9
8.9/10 based on 608 reviews
George
United Kingdom,
December
2024
7.6/10
My stay at this hotel was quite enjoyable overall, with an excellent spa that truly stood out. The rooms were spacious and generally comfortable, though they could use a touch-up on aesthetics. However, the dining experience left much to be desired, as the food quality wasn't great. The facilities, particularly the pools, were a highlight, providing ample space for relaxation.
Rooms
7.0
The rooms were spacious and clean, though the lighting felt a bit too harsh with those energy-saving bulbs.
Service
6.0
Service was somewhat inconsistent; while some staff were nice, there were moments of unprofessional behavior.
Location
9.0
The location is very good for outdoor activities, with a serene natural surrounding that's perfect for a morning walk.
Dining
5.0
The food was below average and did not meet the hotel's standards, with too much fried food.
Facilities
8.0
Facilities were quite impressive, especially the numerous pools and spa options available, making for a relaxing experience.
Elijah
United Kingdom,
November
2024
8.4/10
The hotel has excellent spa facilities and numerous pools, making it a great spot for relaxation. However, the dining experience fell short, with unappetizing food and poor service mentioned by some guests. The room conditions also varied, with some areas needing attention. Overall, it's a perfect choice for spa enthusiasts but might not meet expectations for food and service.
Rooms
6.0
The rooms varied in quality, with some being spacious and comfortable while others were less well-maintained. A few issues were noted, like rust and broken furniture.
Service
Location
9.0
The hotel is well-located with easy access to various spa facilities and pools, providing plenty of options for relaxation.
Dining
5.0
Dining options left much to be desired, with limited variety and flavor, which was disappointing compared to hotel expectations.
Facilities
10.0
The spa facilities were outstanding, filled with numerous pools, saunas, and a space that never felt overcrowded, even during peak times.
Reese
United Kingdom,
November
2024
7.8/10
The hotel offers an impressive array of spa facilities, which were definitely the highlight of my stay. The numerous pools and thermal offerings provided a delightful relaxation experience. However, the dining options left much to be desired, and service at times felt lacking, which wasn't what I expected for a place of this caliber. The room I stayed in was comfortable, but the overall experience was unfortunately marred by some issues with service and dining quality.
Rooms
7.0
My room was spacious and had a nice view, although I expected better upkeep. It felt somewhat neglected in terms of maintenance.
Service
5.0
The service was inconsistent; while some staff were helpful, I encountered rudeness from a few, which was disappointing.
Location
9.0
The location is quite serene, situated in a quiet area that's a pleasant short walk to the city center.
Dining
5.0
Dining was quite underwhelming, not living up to the hotel's reputation. The quality of the meals was lacking.
Facilities
10.0
The spa facilities were excellent, with a variety of pools and saunas that provided a wonderful escape. Definitely the best aspect of my stay.
Connor
United Kingdom,
November
2024
7.6/10
I had a delightful family vacation at this hotel, where the cleanliness and spaciousness of the rooms stood out. The spa facilities and multiple pools were fantastic, perfect for both kids and adults. However, I found the dining experience lacking as the food variety was disappointing at times. Overall, it's a great place for relaxation, but the dining service could be improved.
Rooms
8.0
The rooms were clean and adequately spacious, though a bit lacking in cosiness with the bright lighting. We shared a large balcony with other rooms, which was a bit of a trade-off.
Service
7.0
The hotel's service was quite efficient, especially in resolving any issues we encountered, but could have benefited from more attentive staff around the spa area.
Location
9.0
The hotel is perfectly situated in a lovely pine tree area, ideal for hiking and exploring. It adds a unique charm to the overall experience.
Dining
5.0
While there were tasty options available, many meals were rather basic and repetitive, which considering the hotel's reputation, was a letdown.
Facilities
9.0
The spa facilities were impressive with a variety of pools and relaxation areas, making it a relaxing retreat overall.
Camila
United Kingdom,
September
2024
7.0/10
We had an enjoyable stay at this park hotel, especially for family vacations. The variety of pools and the relaxing spa facilities were highlights for us. The dining experience, however, left something to be desired with limited options and quality being underwhelming. Furthermore, the service at times felt inadequate, which was a bit disappointing. Overall, it offered good value for a family-friendly getaway.
Rooms
7.0
The rooms were adequate but not very spacious, sharing an open balcony which made it less private. Overall, they were clean.
Service
6.0
The service was nice at times, but we encountered some missed opportunities and slow response, which impacted our experience.
Location
9.0
The location is fantastic, nestled in a green area close to the city center and walking trails, perfect for nature lovers.
Dining
5.0
The dining options felt basic and below average for the hotel's price range, with a lot of fried foods and limited variety.
Facilities
8.0
The facilities, especially the pools and spa areas, were impressive and contributed significantly to our relaxation.
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